Data protection

As a result of browsing the website and completing its forms, the user accepts that the personal data provided by him or herself or that is provided in the future through such services,  are  subject  to  processing by the  establishment,  including  the  collection  of access data and the use of cookies and features provided by third parties.

Web site for complaints: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES

Purpose of the data processing, legitimation and recipients of the information

The data is used to:

• Allow  the  operation  of  the  website and  provide  access  toareas  for  registered users
• Register  and  respond  to  requests  made  by  users  through  web  forms  (contact, etc)
• Provision  and  administration  of  services,  processing  of  reservations  and  the payment of products and services
• Web analytics and statistics
• Include features provided by third parties (Google Maps, etc)

Web browsing and access to areas for registered users

• Purpose: the necessary data for the provision of online services are processed, including  the  registration  of  IP  addresses,  visited  pages  and  access  date,  as well  as  information  about  the  user's  terminal.  The  data  is  also  processed  for security and web improvement purposes.
• Legitimation:  the  processing  of  data  is  necessary  for  the  provision  of  online services; consent, expressed through the use of the website
• Recipients and transfers: establishment and web hosting companies

Use of web forms

• Purpose: meet the requests made through the web forms.
• Legitimation: consent expressed when using and sending the form.
• Recipients  and  transfers: establishment  and  companies  involved  in  providing the requested services

Provision of services

• Purpose:  to  provide  services  including  management  of  hotel  reservations  and payment. Send  information  about  the  establishment's  services  by  electronic means. Conduct quality surveys.
• Legitimation: execution of the contract or provision of the service.
• Recipients  and  transfers: establishment  and  companies  involved  in  providing the requested services

Web Analytics

• Purpose: to know the way in which the web is searched, accessedand used by the  public.  They  may  involve  the  collection  of  personal  data  such  as  the  IP address,  the  location  of  the  connection,  information  about  the  navigation software or hardware, etc.
• Legitimation: consent, expressed through the use of the website.
• Recipients and transfers: establishment

Functions provided by third parties

• Purpose:   incorporate  functions   provided   by   third   parties,   such   as   maps, analytics, social buttons, Zendesk chat widget, etc.
• Legitimation: consent, expressed through the use of the website
• Recipients  and  Transfers:  The  functions  of  third  parties  establish  a  direct connection  between  the  user's  browser  and  the  Internet  domains  of  third parties,  allowing  the  download  and  execution  of  the  function,  including  from pages outside the European Economic Area.

This  website  integrates  functions  of  Google  Inc,  like  Google  Analytics  and  Google Maps. By using this website, the user authorizes the processing of their data by Google in accordance with the terms of its privacy policy: https://policies.google.com/privacy

Veracity of data

The user must fill in the forms with true, exact, complete and up-to-date.The user will not  enter  data referring to  another  person; The  establishment will  presume  that  the data  has  been  provided  by  the  owner  thereof.  The  user  will  be  solely  responsible  for any  damage  or  loss,  direct  or  indirect  that  could  cause  to  any  person  because  of  the completion of the form with data relating to another person.

Access rights, rectification, erasure, opposition and others

The  data subject  hasat  all  times  the  right  to  access,  rectify,  and erase the  data  that concerns him or herself, as well as to oppose the processing of thedata, in the terms included in the data protection legislation.He or she also hasthe right to request: the portability of his or her data, the revocation of the consent given if any and the limitation of the processing.

The  owner  of  the  data  may  exercise  these  rights  by  writing  to the  address  of  the establishment.

The data subject must include a signed request indicating the action requested and a photocopy of the ID or passport.

The  data subject may  also  oppose  the  reception  of  commercial  e-mails, just  by requesting  itby an email  sent  from  the  address  to  unsubscribe  and  directed  to the establishment.

If  the  data  subject  thinks  that  the  processing  of  his  or  her  data  violates  the  data protection   legislation,   he   or   she   can lodge a complaint   to  the   data   protection supervisory authorities.

Minors of age

The use this website is prohibited for persons under 18years old.

Data security

This website has one of the safest technologies, as far as the protection of your credit card  data  is  concerned.  It  also  complies  with  all  international  standards  that  legislate the   subject.   All   sections   where   we   request   sensitive   information   use   the   SSL communication  protocol.  This  means  that  the  information  that  travels  through  the Internet   from   your   computer   to   our   server   makes   it encrypted,   making   them indecipherable to any outsider. This technology ensures and guarantees, that your data can  not  be  intercepted, manipulated  or  impersonated,  in  any  way. This way,  payment through Internet is now as safe as direct purchase.

What does SSL mean?

SSL  (Secure  Socket  Layer)  is  a  standard  Internet  security  technology.  Applies  an encryption   system   (coding)   that   provides   maximum   confidentiality   of   the   data transmitted to us. This prevents illegal entry or interception in a system while the data circulates  on  the  Internet.  For  greater  security,  this  data  is  stored  in  a  secure  server protected by a "firewall" in continuous monitoring.